Thursday, March 6, 2008

This hasn't been deleted yet? crap.

Hi. I feel like a stranger to my own inter tube. I have a few quick updates, though. Neat, huh?

-I got two refunds from the MBTA yesterday, for delays of over 30 minutes. They are in the form of ticket vouchers. Which are useless to me, as I have to buy a monthly pass anyway. I don't really see how that's a form of compensation for my delay, since I still pay the same amount every month, even if the train never comes. People who buy 12-ride tickets, or pay cash, get free rides on these 'delayed' rides (saving an actual quantity of money) since they can use that ticket one additional time or use the money saved to buy three 40 oz beers. AND they can still apply for ticket vouchers. At least they responded to my letter.

-One of the reasons that the site hasn't been updated in like a month is that I no longer have a home computer. (the other reason is because I hate you) To remedy the first reason, I tried to buy a computer yesterday, online. As I haven't received an email confirmation yet, I called tech support to see how things were going. To navigate the menu, I had to use one of those 'voice-activated' menus, instead of the touch-tone style ones. The conversation went something like this.

Computer People: Please enter your order number, or if you don't have one, say "I don't have one"
Me: I don't have one.
Computer People: -long pause-
Me: I don't have one.
Computer People: Please enter your order number. If you don't have one, say "No". (I suppose they figure the instructions got a little tricky for Mr. Sam)
Me: No
Computer People: Would you like me to connect you to a customer service representative? Say Yes, if you mean yes, and say No, if you mean no.
Me: -stunned silence- YES.
Computer People: Hang on, I'll go get someone to help you, right away! -robotic voice scurries off down hallway-
Random Indian Tech Supporter: -gibberish-
Me: Chicken Dansak and garlic kulcha.

Now, while that was racist and inappropriate, it effectively illustrates three points. First, even the automated phone system though I was a moron. Second, those verbal menus are worthless, and make me sound like an asshole when other people are around (I don't have one. I don't have one. I_don't_have_one. No. No. No. NO. fuck.) Third, I never got an answer to my question. Apparently orders can take 24 hours to confirm. So much for instant gratification. AND I didn't get delicious Indian food for lunch. Dell sucks.

4 comments:

Andy said...

You hate me? My life is over.

And I'll take the Chicken Tikka Masala, please.

Mr. Benner said...

Hmm… I was surprised to see no mention of a recent podiatric condition in your latest blog. Still waiting for the rash to heal before recounting your ordeal in a blog forum?

T-Money said...

I think I've talked to that Dell operator before, he's an ass.

Sam said...

3 COMMENTS. I GAINED A READER!

I don't hate any of you.

Tikka Masala is inferior to both Vindeloo and Dansak (sp?), sorry.

I have a rash on my feet. More news at 5.

The Dell operator was a woman. Or a man with a sexier voice than mr benner.